Notified individuals also were alerted as to ways they could protect their personal information, including by placing fraud alerts or security freezes on their credit reports, and receiving free credit reports to review to fraudulent activity. The insurance company has offered free credit monitoring services through Experian to customers whose Social Security numbers were contained in the email account. EMC National Life has 'no evidence that any of the information has been misused,” according to its letter. The personal information in the email account included customers' full names and Social Security numbers. EMC National Life mailed written notice of the incident to a 'limited” and undisclosed number of individuals with personal information contained in the access email account, confirmed Sarah Buckley, EMC Insurance Cos.' director of community involvement.